FAQ

  1. Do I need to create a profile?

    Yes. All users of Swiftorders.com are required to create their personal and confidential user identification, password and user profile.

  2. What happens to my personal information?

    Please see our Privacy Policy for details on the collection and use of your personal information.

  3. How do I know if my selected vendor received my purchase order?

    When the vendor opens the email with your Purchase Order (PO), the status of your PO will change to Viewed on your account.

  4. What is the difference between All POs, Drafts, Open, Closed, Archived and Deleted Purchase Orders?

    1. All POs will show you every Purchase Order that you have been created, regardless of its status.
    2. Draft POs are Purchase Orders that have been created but not completed.
    3. Open POs are Purchase Orders that have been completed but not delivered
    4. Viewed POs are Purchase Orders which have been sent to the Vendor and the Vendor has viewed
    5. Closed POs are Purchase Orders where the good have been received.
    6. Archived POs can include closed and deleted Purchase Orders
    7. Deleted POs are Purchase Orders which have been deleted by the user.
  5. How can I retrieve a past Purchase Order?

    You can use the Search field to find all POs.

  6. Is Swiftorders compatible with my browser?

    We have done our best to test it on every browser. If you are experiencing any issues, please send us an email at support@swiftorders.com.

  7. Is Swiftorders compatible with my operating system?

    It is a browser based software therefore you should not experience any issues in using the website. If you are experiencing any issues, please send us an email at support@swiftorders.com.

  8. What are my subscription options?

    Right now, we are in free beta. Stay tuned for pricing info.

  9. What happens to my information once I delete my account?

    Please be sure to extract your data before cancelling your account with Swiftorders. Once your account is deleted, any data previously stored on your account will be permanently deleted. For more details on this policy, please view our Terms and Conditions of Use.

  10. I forgot my password, how can I reset it?

    Please follow the instructions on our password reset page.

  11. How do I change my password?

    Please follow the instructions on our password reset page.

  12. What are my payment options?

    Right now, we are in free beta. Stay tuned for pricing info.

  13. Can you access Swiftorders from a smartphone?

    Yes. We have done our best to make Swiftorders compatible with your smartphone. If you are experiencing any issues, please send us an email at support@swiftorders.com.

  14. How can I make my billing address different from my shipping address?

    The application allows you to create multiple address profiles within the application.

  15. I run multiple businesses; can I create multiple profiles under one account?

    Yes, with multiple email addresses.

  16. How can I cancel my account with Swiftorders?

    Please go to your account page and follow the instructions for deleting your account.